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February 14, 2008
Dear MasterCraft Dealers,
Congratulations to us all! I just came out of a meeting at the Miami Boat Show this morning where JD Power announced that MasterCraft is the 2008 Co-Winner for the Towboat Category. We certainly would have preferred to win the award outright, but we do feel good about the fact that MasterCraft was the only inboard company to show satisfaction improvement. Our score puts us at the very highest levels of the entire marine industry.
Additionally, we were just awarded the “Top Marine Manufacturer’s Website” by NMMA and Boats.Com. Congratulations to David Kirkland, Phil Walker and the rest of the I.T. and Marketing staff for this well deserved recognition.
I deeply appreciate your hard work and efforts to help put us all on top. Please enjoy this good news with your families, your staff and your customers.
Sincerely,
John Dorton
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MasterCraft Named Manufacturer of the Year
Feb 19, 2008
East Tennessee APICS announced last week that MasterCraft Boat Company is the East Tennessee APICS Manufacturer of the Year for 2007.
MasterCraft's "lean manufacturing" implementation is the best in the region and provides superior product quality and customer service to their dealers, according to a release the company distributed. Mastercraft says it is holding the region to a higher standard in manufacturing excellence.
“We are delighted to receive this kind of recognition,” said John Fausch, MasterCraft’s Vice President of Operations. “MasterCraft has aggressively implemented lean manufacturing principles and processes throughout all of its manufacturing operations. This is our key to success in delivering our customer the highest-quality, premium boats in a very competitive market.”
Richie Anderson, MasterCraft’s Senior Manufacturing Manager is quoted as saying, “This award and level of achievement is a credit to the factory employees. Our employees are all about continuous improvement in the manufacturing process and they have adopted a culture that sustains best-in-class manufacturing and operational excellence.” Anderson stated further, “We are proud of this recognition as it reflects a shared commitment in building the best boats in the marine industry.”
Awards will be given at the Feb. 25th, 2008 professional development meeting in Knoxville, Tennessee.
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